Nationwide Auto Insurance Review | Reviews, Ratings & Complaints (2024)

Basic Coverage

• Bodily Injury Liability
• Property Damage Liability
• Collision
• Comprehensive
• Personal Injury
• Medical Payments
• Uninsured/Underinsured Motorist

Additional Coverage

• Rental Reimbursem*nt
• Towing & Labor Cost
• Sound System

Coverage - 4.5 / 5

Nationwide offers several types of coverages, including personal injury protection, collision, comprehensive, liability, medical payments, uninsured & underinsured motorist, rental reimbursem*nt, and property protection coverages, as well as sound system insurance, and roadside assistance. The company also offers a specialty policy called the Classic Car Insurance, which provides exceptional protection for antique automobiles and modern classics. There are limits and deductibles to every coverage, however, so customers are urged to contact a Nationwide agent before deciding which plans and pricing are right for them.

Customer Ratings

Claims Satisfaction & Customer Experience - 4 / 5

Nationwide is accredited by the Better Business Bureau and holds an A+ rating with a composite score of 3.73 out of 5 stars, based on 97 customer reviews. Although there have been some negative comments and complaints about the business, the company rates consistently well on third party insurance customer surveys.

Key Details

Financial Strength - 4.5 / 5

Nationwide Mutual Insurance Company currently holds 3.57% market share for private passenger auto insurance and has issued over 7 million policies thus far. Said plans are backed by the company's outstanding financial stability and positive long-term outlook, as evidenced by their "A" (excellent) scores from all major credit rating agencies, including Standard & Poor's, Moody's, and A.M. Best.

Discounts

• Multiple Vehicle
• Safe Driver
• Anti-Theft
• Low Mileage
• Homeowner
• Student
• Bundled Policy

Additional Discounts

• Group Savings (unions, etc)
• Full/Automatic Payment

Pricing & Discounts - 4 / 5

Nationwide offers a broad range of discounts for students, safe drivers, and returning customers. Common savings opportunities include Multi-Policy Discounts (up to 20%), SmartRide, Nationwide Family Plan, Accident-Free, Paperless Documents, Good Student, Anti-Theft, Easy Pay Sign-Up, and Affinity Car Insurance discounts. However, Nationwide truly sets itself apart from the competition by offering Milewise, a convenient pay-per-mile car insurance that uses a mobile app to track driving distances and habits.

Discounts Fine Print

SmartRide® discount - Save by joining a usage-based insurance program that gives you feedback to make safer driving decisions.Nationwide Family Plan - Share discounts with other members of your household.Paperless documents - Members who sign up for paperless documents may be eligible for a recurring discount on their auto policy.Affinity car insurance discounts - Save on auto insurance if you are a member of a Nationwide partner business or organization